Mission Statement

Southern Montana Telephone’s mission is to connect family, friends, and customers to the world of information, learning, entertainment, and commerce by providing world class communication and data services to the communities we serve.

We will achieve our mission by:

  • focusing on customer needs today, while at the same time anticipating the products and services they will require in the future;

  • exceeding our customers’ ever-growing communication, data, and entertainment needs with the best service and the latest advancements in technology at a fair price;

  • supporting and strengthening the communities we serve;

  • never becoming complacent because of past achievements;

  • caring for, supporting, and developing a work force intent on improving the lives of our customers and the communities we serve;

  • fostering a work environment for our employees that rewards ethical and moral conduct;

  • developing a dedicated, professional team, recognizing and rewarding those who contribute to the success of our mission.


Doran Fluckiger

General Manager


I am an accountant and business professional who previously worked as a General Manager for a Chrysler car dealership, Business Consultant for the University of Wyoming, and an Accounting Supervisor at Silver Star Communications.  I come from Wyoming and enjoy the outdoors . . . specifically fishing, hiking motor-biking and following the interest of my family.  I attended BYU-I where I earned a Bachelor of Science in Accounting.  Montana is now my home and I am excited to serve the families here.

Janice Wasser

Customer Relations Supervisor


I graduated from Beaverhead County High School. I have completed adult education classes and  training in the telecom industry through work. I began my journey in the telecom industry in November 2004 at Nemont Telephone in Scobey, MT where I worked until January 2011. I became a SMT employee at the end of January 2011. I have worked in customer service and the cellular department throughout my career, which has offered new adventures every day. I enjoy outdoor activities with my family such as camping, horseback riding and four-wheeling.

Crystal Hader

Accounting Manager


I graduated from Columbia Falls High School and Northern Montana College. I have worked in the accounting and financial industry for 35+ years. My husband and I moved to the Big Hole Valley in the Fall of 2018 and are enjoying all that the valley has to offer. 

Cali Smith

Customer Relations Specialist


I graduated high school in Hamilton, MT and went to college at UMW in Dillon MT. I moved to the Big Hole Valley in 2014. I came to work for Southern Montana Telephone in August of 2018. I enjoy fishing, hunting, camping, and reading. 

Jason Raymond



I graduated from Beaverhead County High School in 1995. I attended Alamon Telephone School in January 1996. In the spring of 1996, I went to work for Blackfoot Telephone in Missoula, MT. I worked at Blackfoot for just shy of ten years and then went into business for myself directional drilling for utility companies. I came to work for SMT in the summer of 2007 part time and in December 2008, became a full-time employee. 

Zach Nulph



I was born in Washington and moved to Montana as a kid. Graduated from University of Montana Western in 2012. After college I went to work as a contractor in North Dakota. It feels wonderful to be back home in Montana.

Southern Montana Telephone - P.O. Box 205 - Wisdom - MT - 59761